Our Mission is to Make the Most of Your Hearing
We offer testing services for ages 5 to 100+.
See our wide range of technology and price levels.
We gently remove build up with no flushing or suction.
Frequently Asked Questions
What are your prices for hearing aids?
Our regularly posted prices range from $900-$2600 per aid. Occasionally we offer additional discounts and will always be sure our patients are getting a fair price for our services.
Does my insurance pay for hearing aids?
That is a good question and the answer is “maybe”. Some plans do cover some if not all of the cost of hearing aids. However, more often, insurance plans are offering “discount networks” instead of paying for the services. These networks will allow you to purchase the hearing aids and services through them, in partnership with offices like ours. Sometimes this is a more affordable option, and sometimes it is not. We will always consider ALL options before you make your final decision. We are contracted with and in network with most major insurance plans, and most discount networks. We are happy to call to verify your coverage and benefits at or before your appointment.
How long does a hearing test take?
The test is quick. Ten minutes. However, most people don’t come to us for just a test. They are in need of a hearing aid and consultation on all the available options and perhaps a demo or two. That can take up most of the hour and a half that we allow in our schedule. We know hearing solutions are a big purchase and we take time to answer all your questions.
Should I bring someone with me to my appointment?
You sure can, but it is not required. Our office is small and cozy. There are at least 2 chairs available in the evaluation room, so feel free to bring a loved one or not. Sometimes our patients feel that having someone with them to help understand all the important information is helpful. But if you’re more of an independent decision maker, we like that too!
Do you sell batteries? How much do they cost?
Yes, and they are $4 per pack of 6 when paid at the counter. Watch for sales too. At times, we advertise our “buy two, get one free” offers in the local paper.
Can you clean my ears if I have earwax?
Of course. We understand that not many providers in the area do, but we are happy to provide that much needed service. Clean ears are important, especially if you are a hearing aid user. We charge $20, can bill insurance if appropriate, and it only takes a few minutes.
Do you see children?
We see school age and older children, but do not specialize in pediatrics.
Is your office handicapped accessible?
Yes. There is handicapped parking to the right and the left of our suite, and our office and bathroom are accessible.
Still have questions? We are happy to help you at our front desk or over the phone.
A great place for hearing aids. Quality products with good service and professional care.
The service was outstanding, I had to rush my order through for financial reasons and (Janesville Hearing) did a wonderful job helping me with this. I had one issue with one of them hearing aids and Emily (Dr. Steffel) was right on top of it, had a replacement device in a few days. Also, I had an appointment time wrong by almost an hour but again (Dr. Steffel) took care of this for me and saved me an extra trip. She was also very thorough explaining the use of my hearing aids, very patient, kind and I will definitely keep going back and they are worth the drive, since I am an hour away. A big thanks to Emily (Dr. Steffel) and Jackie for awesome customer service!
Greeting Doctor Thayyil, I simply thank you for your kindness, patience, and professionalism as you worked with my father, Raymond Acton, yesterday. Dad is suffering with significant memory loss, as well as other weighty maladies, and is certainly not the person he was for the past 85 years. There are times, such as during our appointment yesterday, when his health issues are particularly acute, and his communication skills are tested. Despite being asked the same question repeatedly, you never flinched and gave my father all the attention he needed. You continued to explain his new hearing aids completely and thoroughly so that my sister and I could relay the information to Dad’s caregivers at Azura Memory Care.
Working with Janesville Hearing throughout the process of replacing Dad’s hearing aids was completely professional and exceeded our expectations. We certainly appreciate your team working with his insurance to provide a product that is not only manageable for Dad but gives him the hearing he deserves. May you and Dr. Crays-Smith be blessed in your endeavor to serve people throughout Beloit and Janesville.
I can’t remember when I could hear this well. After 30 years of frustration from not being able to hear properly and three sets of hearing aids, I was ready to throw in the towel. I decided to try one more time and made an appointment with Teresa A Thayyil, Au.D. at Janesville Hearing. Her expertise was immediately apparent, and I left the appointment with a trial pair of hearing aids. Already I could hear better than I had in many, many years. After a short trial period I ordered a pair complete with molded earpieces instead of the generic rubber kind at Teresa’s suggestion. Boy was she right.
I am now able to hear and communicate better than I have in so many years, especially with my grandchildren. Instead of constantly saying “what” to people all the time, I’m now able to hear most of the conversations I’m in.
I’m very grateful for Dr. Thayyil. Her knowledge and patience have helped my gain back one of my senses. I give the highest recommendation to Dr. Thayyil and Janesville Hearing.
Ed had very good treatment. She (the audiologist) went over everything until he knew what to do and take care of his hearing aids. Thank you so much.
“Your kind welcome was a sign of your forthcoming professionalism which I did experience